Our rates are based on the word count of the original documents, but to establish the final price for a translation the following factors are taken into account:

• Type of document (general, technical, legal, etc.)
• Document format (Word, Excel, PDF, paper, etc.)
• Size of project (a volume discount is applied)
• Urgency
• Other specific characteristics of the project

Quotes If you want a quote, please send us your document and/or include the following information:

• Client information (name, address, phone number and email)
• Original language of document and language you want it translated to
• Number of words
• Document format (Word, Excel, PDF, paper, etc.)
• Specific characteristics of the project we should take into account
• Deadline

Workload Our work rate per client is around 2000 words a day (depending on difficulty of texts). For urgent jobs, we are able to translate at a faster rate. However, there is an extra charge for this option that will be included when quoting your translation.

Payment In the case of new clients, payment is made in two parts, 50% in advance and 50% after the job is finished. In all cases, payment will be made in cash, in check or through wire transfer, no more than 30 days after the translation is delivered. A 10% monthly charge will be applied if the payment term is exceeded.

If the project is cancelled or stopped by the client, all the work done up to that moment must be paid.

Delivery Delivery of documents is made through email. All costs of any other means of delivery (fax, printing, etc.) are paid for by the client.

Unless previously agreed, all translations are delivered in Word.